Detention Hotline Volunteering

Detention Hotline

Please note that in-office hotline volunteering is on hold in order to protect the health and safety of staff, volunteers, and staff in light of COVID-19. Hotline trainings will take place on a limited basis remotely, with remote hotline volunteer opportunities explained to attendees at that time. 

The CAIR Coalition in-office detention hotline allows detained immigrants wishing to contact CAIR Coalition to call our staff for free, Monday-Friday, 9am - 5pm. Volunteers help detainees access legal services by connecting callers with CAIR Coalition staff; delivering follow-up messages relating to individual detainees' cases; conducting phone intakes; and providing information about CAIR Coalition's upcoming jail visits.

Spanish proficiency is very helpful, but not necessary; all volunteers are welcome, regardless of language ability. While the mandatory hotline training session will cover how to use CAIR Coalition's phone system and database, a basic level of comfort with phones and computers is highly encouraged.


  • When: 2-hour shifts, 9am – 5pm, Monday to Friday
  • Where: CAIR Coalition office, 1612 K Street, Washington, DC, 20006

How to get started: